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Janitorial and Cleaning Team Leadership and Management
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Responsible for the objectives and responsibilities of the Casa Burés team (cleaning and concierge)
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Give new ideas, drive proactivity and seek perfection.
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Make sure everyone in the team knows the use and operation of systems and processes such as the Internet, electricity, gas readings, operation of appliances, etc.
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Improve the structure of our files and internal processes, keeping records and organizing them for information records of Casa Burés
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Continuously enrich the list of suppliers by comparing prices and ensuring the highest quality of the services we hire.
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Keep Casa Burés neat, clean and bright, including service areas (storage rooms, machine rooms, laundry)
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Reduce expenses in areas of opportunity without forgetting the quality and improvement of Casa Burés
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Control and registration of keys to Casa Burés and each floor.
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Follow up on projects assigned by the President of the Community as well as report problems and follow up on their solution.
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Guarantee quick responses to follow-up requests from guests and / or residents
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Material resupply for common areas and cleaning material (looking for the best options in terms of quality and price)
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Coordinate the external maintenance services of Casa Burés as well as its monitoring and collection of information necessary to report to the President of the Community
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Management and organization of cleaning in apartments
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Control of cash funds as well as expenses made with a bank card
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Monitor compliance with Internal Regulations of Common Areas
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Monitoring of monthly service contracts (maintenance, fires, fumigations, etc.)
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Sending informative emails to the Community.
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Issuance of invoices / receipts with monthly charges for each guest and / or resident
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Support of administrative tasks such as budget and cost tracking, internal billing to owners, coordination with Bourgeois (weekly / biweekly checkpoints)
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Set up objectives for every employee and Implement performance review process to evaluate them on performance. Track progress.
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Manage and lead the team to ensure a happy, motivated, proud and performing team.
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Prepare and deliver Weekly update + quarterly update